Shipping policy

At Nuisance, we are committed to ensuring that your shopping experience is seamless and hassle-free. Please review our shipping policy below:

 

  1. Order Processing Time

    • All orders are processed and dispatched within 48 to 72 hours of confirmation.
    • Orders placed on weekends or public holidays will be processed on the next working day.

  2. Shipping Timeframe

    • Once dispatched, orders typically take 5 to 7 business days to reach their destination, depending on your location and courier services.
    • Delivery times may vary slightly during peak seasons, unforeseen circumstances, or due to courier delays.

  3. Shipping Charges

    • Shipping fees, if applicable, will be calculated and displayed at checkout.
    • Any additional charges such as customs duties or taxes (for international shipments) are the responsibility of the customer.

  4. Tracking Your Order

    • Once your order is dispatched, you will receive a tracking number via email or SMS. This allows you to monitor the delivery status of your order.

  5. Cash On Delivery Compliance Policy

    • If a customer refuses to accept a COD order at the time of delivery without a valid reason, it will be considered a violation of our order policy.
    • Any customer who refuses a COD order at the doorstep will be restricted from placing future COD orders. In some cases, access to our website and future purchases may also be permanently blocked.
    • We understand that genuine issues may arise. If you are unable to accept a COD order for any valid reason, please inform us in 7 Days in advance through our support team.

  6. Undeliverable Packages

    • Ensure that your shipping address is correct and complete. Nuisance is not responsible for delays or failed deliveries due to incorrect addresses.
    • If a package is returned to us as undeliverable, additional shipping charges may apply for reshipping.

  7. Damaged or Missing Packages

    • Once an order has been shipped and handed over to the courier, Nuisance is not responsible for any damage, loss, or theft that may occur during transit.
    • If your package arrives damaged, or does not arrive, we recommend contacting the shipping carrier directly to file a claim. And contact us at nuisance.atelier@gmail.com within 48 hours of the expected delivery date. 

Thank you for choosing Nuisance. We are committed to delivering quality products to your doorstep with care and efficiency