Refund policy
At Nuisance, we value your trust and strive to deliver products of the highest quality. To maintain fairness and transparency in our operations, we have established the following policy:
1. All Sales Are Final
Once an order is placed and confirmed, it cannot be canceled, exchanged, or refunded. Please double-check your selections including size, color, and specifications before completing your purchase.
2. No Returns or Refunds
We do not accept returns or provide refunds unless there is a verified fault on our end, such as:
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- Manufacturing defect
- Incorrect item shipped
3. Exceptions for Faults
If you receive a defective or incorrect product, you must notify us within 48 hours of delivery.
You will need to provide:
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Clear photos and video showing the issue
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Order details (Order ID & date of purchase)
After verification, we will:
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- Replace the defective item
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Issue a refund (at out discretion)
- Replace the defective item
4. Shipping & Handling
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For verified faults, Nuisance will cover return shipping costs.
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We are not responsible for:
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Damage caused during transit
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Courier delays
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5. Agreement to Policy
By placing an order with us, you agree to this policy.
For any questions or concerns, contact us at nuisance.atelier@gmail.com